BairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 2,000 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on talent. To consistently
deliver the highest quality solutions to our clients, we only hire the Top 1% of IT Talent and nurture their professional growth on exciting projects for companies like Google, Pinterest, and Udemy.
About the Role:
We are seeking a Customer Experience Web Product Owner to join our team. In this role, you will be accountable for ensuring we deliver exceptional Customer Experiences across our websites. You will work alongside other product owners such as Digital, Sales and Marketing Automation to create a clear vision, roadmap and release plan to ensure we deliver exceptional Customer Experiences in the web. You will also partner with a Scrum Master, a Dev Team and our divisional stakeholders. To ensure the tech stack meets the needs of our product vision, and to ensure the successful delivery of our products, you will also work alongside our IT Partners.
What You’ll Do:
- Being accountable for the success of our web considering the value for the internal customer stakeholders and their customers (ROI).
- Being accountable for product delivery in line with the Roadmap and committed delivery dates.
- Identifying and solving dependencies with other product owners to ensure efficient delivery, and coordinating interfaces between different product teams.
- Representing the case for the product, fostering strong relationships with key internal customers to ensure that their views and requirements are captured in the product backlog.
- Prioritize the items in your product backlog. Specify the definition-of-done in cooperation with the internal customers, IT and PMO.
- Owning the refinement of your product backlog to ensure that the product is delivering the right enhancements to drive exceptional internal customer experiences and exceptional external customer experiences.
- Providing clear acceptance criteria for delivered backlog items by the team, in line with the definition-of-done.
- Accountable for monitoring, optimizing, and enhancing the configuration, features and functionalities related to the product.
- Using data sources and feedback loops to ensure the team focuses on the right enhancements.
You Must Have:
- Current Certified Scrum Product Owner, or a current Certified Scrum Master.
- 7+ years of Scrum based Product Ownership, or Scrum Master Experience.
- 5+ years of experience working in a sales and marketing environment.
- Excellent interpersonal skills, with demonstrated success working independently and as part of a team.
- Experience collaborating and influencing internal and external partners across functions and regions.
- Exceptional written, verbal and presentation skills to communicate effectively and efficiently with a wide variety of stakeholders.
- Demonstrated ability to lead, prioritize, and forge consensus.
- Advanced English level.
BairesDev Offers:
- 100% remote work and flexible schedule.
- Excellent compensation — well above the market average.
- Extensive opportunities for growth and professional development thanks to our mentoring system.
Are you interested in joining the most talented IT team in Latin America? Do you want to work for an innovative tech company with the resources of a multinational market leader? Are you ready to do the best work of your professional life? If so, we want to hear from you. Apply today!
Educación mínima: Educación media C.H. / Técnica
Años de experiencia: 7
Idiomas: Inglés
Disponibilidad de viajar: No
Disponibilidad de cambio de residencia: No
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