Partner Support Representative - English Speaking

If you have been looking for the right opportunity to break into the software industry, we are the place! We’re looking for a friendly, passionate and driven Partner Support Representative to help our cherished activity partners grow their businesses using Peek’s SaaS platform PeekPro. The ideal candidate adapts well to a fast-paced environment, provides a high degree of service and

responsiveness to our existing and potential partners, and demonstrates flexibility and a calm demeanor as company needs and priorities evolve.
What you'll do:
Provide high-degree product and technical support to our activity partners
Represent the voice of our partners internally as we make critical decisions about developing the features and usability of our products
Collaborate with cross-functional teams including Sales, Production and Product/Engineering to ensure partners are successful using the PeekPro platform
We'd love you to have:
1-2 years of experience in account management, customer service, technical support
Full-time availability
Willing to work one or both weekend (Sat or Sun) days
Natural enthusiasm for helping people solve problems
Fluent English speaker
Spanish fluency strong plus
Experience with SalesForce and/or Desk preferred
Tech and web-savvy critical
Patient and able to teach new software to non-tech savvy operator partners
Excellent written, oral and interpersonal communication skills
Able to work in a dynamic, fast-paced environment without skipping a beat
Demonstrates common sense and able to troubleshoot and make sound decisions when faced with emergencies
Must be punctual and reliable
What we offer:
850,000 CLP monthly salary
Contribution to your public or private health insurance
16 days of PTO and Chilean recognized holidays
Annual company-wide offsite
Annual "Peekiversary" gifts
Educación mínima: Educación media C.H. / Técnica
Años de experiencia: 1
Idiomas: Inglés
Disponibilidad de viajar: No
Disponibilidad de cambio de residencia: No