account manager

If you have been looking for the right opportunity to break into the start-up world, Wolf is the place! Wolf is a SAAS startup that allows companies outside of LATAM to easily connect with and hire English-speaking LATAM talent. We are looking for an organized and self-driven customer success enthusiast with HR experience and a willingness to learn new things

to join our team as an account manager.
What you'll be doing:
-Acting as the principal point of contact for all matters specific to your accounts
-Responding to all client queries successfully and in a timely manner, with a high level of communication throughout
-Developing and maintaining long-lasting and strong client relationships, keeping in mind that there may be many stakeholders involved with a single client
-Understanding chains of command, being able to assist with challenging issues and knowing when to escalate, if needed
-Developing new business relationships
-Staying abreast of country-specific laws and regulations by participating in educational opportunities; reading professional publications; communicating with other professionals etc.
What we need you to have:
-Superb verbal and written communication skills: You should be comfortable communicating with a wide range of internal and external stakeholders in a multicultural environment
-Performance Delivery: Do what you say you will when you say you will do it. And do it well. Be a creative problem solver.
-Quick learner: We are a small and scrappy start-up that is growing fast, which means we all have multiple roles and often need to learn new skills on the fly. You are excited by challenges and love learning and contributing to new things.
-Experience: Whether in a growing SAAS startup, in an HR or account manager-related position, and/or recruiting for LATAM-based roles.
If you have any of these, we'd do a backflip:
-Demonstrable experience in one of the following areas: Accounting, Recruiting, Law
-Advanced or Native-level Spanish language skills
Educación mínima: Universitaria / I.P. / C.F.T.
Años de experiencia: 2
Idiomas: Español ,Inglés
Disponibilidad de viajar: No
Disponibilidad de cambio de residencia: No
Personas con discapacidad: Sí