Project Manager - Customer Service Representative

POSTULAR EN LA PAGINA DE LA EMPRESA | No se acepta CVs de otra forma. Look to the Right punto com > About LTTR > Work with LTTR. Job Purpose: Providing customer service to existing and potential clients and administrative support in the daily operations of the company. Duties: *Project management, communication and documentation. *Scheduling and making arrangements for meetings

and events
* Administrative duties such as answering phone, general emails.
* Customer Service, receiving customer emails and communication.
* Project Management - communication with company employees and subcontractors.
* Providing documentation of communications
* Providing customer service to potential and established clients via phone, eMail and live chat.
* Relaying instructions to team members for major changes requested to clients’ websites, overseeing progress and reporting.
* Assisting with the building of client websites, including: creating new webpages, communicating and assigning tasks to programmers, updating webpages as necessary when receiving feedback from clients and managing the project's progression.
Skills:
*Administrative Writing Skills.
*Excellent Written & Verbal Communication skills.
*Organization.
*Ability to multi-task and solve complex problems.
*Ability to Interpret & present technical information and analyze data & information.
*Decision Making.
*Ability to keep others informed of changes and new developments as they happen.
*Advanced proficiency with MS Word, Excel, Powerpoint.
*General computer skills.
*Experience in project management.
*Preferred: Familiarity with Magento, Shopify, or WordPress
Qualifications:
Bachelor’s or Associate’s Degree is most desirable.
High school diploma is required.
*Microsoft Excel
*Microsoft Word
*Basic WordPress
*Basic Magento
*Intermediate Understanding of Web Development
POSTULAR EN LA PAGINA DE LA EMPRESA | No se acepta CVs de otra forma.
Look to the Right punto com > About LTTR > Work with LTTR.
Educación mínima: Educación media C.H. / Técnica
Años de experiencia: 3
Idiomas: Español ,Inglés
Disponibilidad de viajar: No
Disponibilidad de cambio de residencia: No