Learning and Development Analyst - Remote Work / Ref. 0969

Who we are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional

growth on exciting projects.
Learning and Development Analyst at BairesDev
We seek an Analyst for our Onboarding Success team who will welcome New Joiners and deliver training to them and to current employees at BairesDev.
It would be best if you are organized, multitasking, capable of communicating with individuals at all functions and from different backgrounds. Flexible, patient, and resourceful to deal with all kinds of unusual situations.
Being the person who makes sure that company values are thoroughly understood and reflected in those hired is a strategic and crucial job at BairesDev. Our culture is the DNA that makes us unique.
People are at the heart of our business. So, we want to make sure that company values are thoroughly understood and reflected in hired employees.
As an Onboarding Success Analyst, you will be responsible for:
- Gathering information regarding the different processes to prepare and to deliver training.
- Reviewing and keeping updated the information in Confluence space.
- Creating and doing the follow-up of the tickets to Help Desk, ERP Support, HR, and any other department we interact with.
- Validating the internal documentation of New Joiners so the Onboarding Success Analyst can focus on delivering the training properly. Training (Grids, Draw.io diagrams, live-shadowing, exercises, etc.).
- Providing any type of support that New Joiners require from the onboarding call until working with the direct manager.
- Being aware of the information we have in our Runbook and propose improvements.
- Reviewing other departments’ Runbooks to be aware about changes and contact the manager if there is any doubt.
- Generating a ticket to HR to update the employee table once the training is finished.
- Keeping updated the Organization Chart of the area.
- Must have extraordinarily strong Excel and have a mind for data.
Here’s what we are looking for:
- Organization & Planning.
- Customer Service.
- Resource Optimization.
- Proactive.
- Multitasking skills.
- High adaptability to changes.
- Excellent English and Spanish communication skills (Written and oral).
Desirable Requirements
- Speaks SPA – ENG – POR.
- Group Training & Education.
- Multichannel Presentations.
- Resource Optimization.
- Scheduling & Time Management.
How we do make your work (and your life) easier:
- 100% remote work.
- Hardware setup for you to work from home.
- Flexible hours - make your schedule.
- Paid parental leave, vacation & holidays.
- Diverse and multicultural work environment.
- An innovative environment with the structure and resources of a leading multinational.
- Excellent compensation — well above the market average.
- Here you can grow at the speed of your learning curve.
Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.
Every BairesDev team member brings something unique to our company.
We want to hear your story. Apply now! .

Educación mínima: Universitaria / I.P. / C.F.T.
2 años de experiencia
Idiomas: Inglés
Conocimientos: Recursos Humanos, Tecnología de la información, Lean, Agile
Disponibilidad de viajar: Si
Disponibilidad de cambio de residencia: Si
Personas con discapacidad: Sí