IT Support Specialist

Overview of the Role: We are looking for an IT Support Specialist to provide technical assistance. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. Location: Remote - Work from home As part of the team,

eam, you will
-Consulting with IT managers and other departments as required
-Providing IT assistance and Training sessions to staff and customers on the usage of new software/ applications and hardware
-Resolving logged errors in a timely manner
-Organize training session for staff Carryout diagnosis and repair of network-related problems
-Bring up-to-date and preserve computer inventory and surplus equipment
-Sustain and fix issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment
-Monitoring hardware, software, and system performance metrics
-Updating computer software. as well as upgrading hardware and systems
-Maintaining databases and ensuring system security
-Documenting processes and performing diagnostic tests
-Keeping track of technological advancements and trends in IT support
Key qualifications and Skills to succeed in this role: 
-Intermediate to Advanced English level
-3 + years of experience as an IT Support Specialist
-Ability to keep up with technical innovation and trends in IT support
-Ability to provide technical support and resolve queries
-In-depth knowledge of computer hardware, software, and networks
-Ability to determine IT needs and train end-users
-Knowledge of Microsoft system center configuration manager, VMWare virtual desktop
-Knowledge of windows server, active directory, Microsoft exchange server, as well as TCP/IP, DNS and DHCP is desired
In return, we offer:
-Competitive compensation package
-100% remote - Work from Home
-International company with diversity and multicultural inclusion
-The ability to work with leading startups and fast growing companies in the USA
About the company:
Workling is a talent acquisition marketplace designed to help companies to hire remote, top-tier talent allowing them to search for the required skills and experienced candidates working in their time zone.
We invite you to find renewed passion in your job, improve your productivity, and benefit from attractive opportunities for your career. Apply now!
Ref. 2122W

Educación mínima: Universitaria / I.P. / C.F.T.
2 años de experiencia
Idiomas: Inglés
Disponibilidad de viajar: No
Disponibilidad de cambio de residencia: No
Personas con discapacidad: Sí